Compassionate Patient Services & Scheduling Specialist

SimonMed; Tempe (AZ); Sur place; USD 19 000 - 30 000; Temps partiel

Résumé du poste

SimonMed is seeking an Administrative Assistant at our Tempe location to greet patients, answer inquiries, collect forms, verify insurance, and process co-pays. You will support filing, scanning, and scheduling while maintaining HIPAA compliance.

The ideal candidate has a high school diploma, 2+ years of related experience, strong communication, attention to detail, and a compassionate, professional demeanor in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent required.
• 2+ years related healthcare administrative experience preferred.
• Prior healthcare experience preferred.

Responsabilités

• Greet and welcome patients and visitors.
• Respond to patient and caregivers' inquiries compassionately and respectfully.
• Collect and process necessary forms, such as insurance details, medical histories, and consent forms.
• Collect co-pays, process payments, and verify insurance information for billing purposes.
• Communicate with patients, radiologists, or technologists regarding patient needs or appointment changes.
• Update and maintain accurate patient files, both physical and electronic, while ensuring confidentiality and compliance with HIPAA regulations.
• Answer phone calls and relay messages.
• Assist with administrative tasks including filing, faxing, and scanning documents
• Other duties as assigned.

Formation

High school diploma or equivalent

Description du poste

SimonMed is seeking an Administrative Assistant at our Tempe location to greet patients, answer inquiries, collect forms, verify insurance, and process co-pays. You will support filing, scanning, and scheduling while maintaining HIPAA compliance.

The ideal candidate has a high school diploma, 2+ years of related experience, strong communication, attention to detail, and a compassionate, professional demeanor in a fast-paced healthcare setting.