Compassionate Patient Registration Specialist - Part-Time

R1 RCM Holdco Inc.; United States; On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. in the United States is hiring a Customer Service Representative in Patient Registration. You will greet patients, navigate the registration process, and gather essential information with accuracy and compassion.

This role is part-time, PRN as needed, and emphasizes teamwork with clinicians and support staff. You’ll build rapport, handle insurance questions, and support a smooth patient check-in while learning healthcare workflows and privacy practices.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.
• Healthcare experience preferred but not required.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. in the United States is hiring a Customer Service Representative in Patient Registration. You will greet patients, navigate the registration process, and gather essential information with accuracy and compassion.

This role is part-time, PRN as needed, and emphasizes teamwork with clinicians and support staff. You’ll build rapport, handle insurance questions, and support a smooth patient check-in while learning healthcare workflows and privacy practices.