Compassionate Patient Registration Specialist

R1 RCM Holdco Inc.; United States; In loco; USD 20.000 - 26.000; Tempo pieno

Descrizione del lavoro

R1 RCM Inc. is seeking a Customer Service Representative to assist patients during hospital registration and to provide accurate information collection with a compassionate approach. You will be the first point of contact, building trust and easing patient concerns in a fast-paced setting.

Requirements include a High School Diploma or GED and excellent customer service. Training will cover healthcare basics, with a focus on patient experience and data accuracy.

Competenze

• High School Diploma or GED required.
• Excellent customer service experience required.
• Preferred: Medical experience.

Mansioni

• Assist patients with the hospital check-in process during registration.
• Answer questions and listen with compassion to ease fears and concerns.
• Input patient and insurance information accurately across multiple screens and programs.
• Maintain a calm, efficient, and friendly demeanor in a fast-paced environment.

Conoscenze

Customer service

Medical experience

Formazione

High School Diploma or GED

Descrizione del lavoro

R1 RCM Inc. is seeking a Customer Service Representative to assist patients during hospital registration and to provide accurate information collection with a compassionate approach. You will be the first point of contact, building trust and easing patient concerns in a fast-paced setting.

Requirements include a High School Diploma or GED and excellent customer service. Training will cover healthcare basics, with a focus on patient experience and data accuracy.