Compassionate Healthcare Patient Registration Specialist

R1 RCM, Inc.; Indianapolis (IN); In loco; USD 22.000 - 32.000; Tempo pieno

Descrizione del lavoro

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative to be the friendly first face patients meet when checking into the hospital. You’ll navigate registration steps, answer questions with confidence and compassion, and gather accurate information in a fast-paced environment.

We provide training and a strong path for growth in healthcare. From day one, you’ll work across computer systems, support diverse insurance plans, and collaborate with clinicians to deliver smooth

Competenze

• High School Diploma or GED required.
• Strong customer service experience preferred.
• Ability to pass background check, drug test, and vaccination requirements.

Mansioni

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Conoscenze

Customer service

Communication

Formazione

High School Diploma or GED

Descrizione del lavoro

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative to be the friendly first face patients meet when checking into the hospital. You’ll navigate registration steps, answer questions with confidence and compassion, and gather accurate information in a fast-paced environment.

We provide training and a strong path for growth in healthcare. From day one, you’ll work across computer systems, support diverse insurance plans, and collaborate with clinicians to deliver smooth