Compassionate Patient Access Specialist

TriHealth; Wilmington (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Professional growth

Shift differentials

Job summary

TriHealth is seeking a Front Office Specialist who will be the welcoming face for patients, greeting and registering them, handling calls, and supporting daily office operations. The role emphasizes accurate data entry, payment processing, and scheduling, contributing to a seamless patient experience.

The position requires a High School Diploma or GED and 3–4 years of related experience. Full-time, day shift, on-site location with competitive benefits and growth opportunities.

Qualifications

• High School Diploma or GED (Required).
• 3 - 4 years experience in a related field (Required).

Responsibilities

• Answers incoming telephone lines and appropriately handles, directs, and distributes calls.
• Greets and registers patients, files and prepares charts.
• Handles check-out functions including review of encounter form data and collection of co-payments.
• Schedules follow-up appointments and informs the department of issues.
• Inputs patient registration information and updates insurance/demographic data.
• Ensures HIPAA and privacy protocols are followed.
• Performs day-end reconciliation and related banking duties.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Job description

TriHealth is seeking a Front Office Specialist who will be the welcoming face for patients, greeting and registering them, handling calls, and supporting daily office operations. The role emphasizes accurate data entry, payment processing, and scheduling, contributing to a seamless patient experience.

The position requires a High School Diploma or GED and 3–4 years of related experience. Full-time, day shift, on-site location with competitive benefits and growth opportunities.