Compassionate Patient Access Specialist

OhioHealth; United States; On-site; USD 22,000 - 36,000; Full time

Job summary

OhioHealth in United States seeks a Registration professional to support the Revenue Cycle by collecting accurate demographic and financial information for clean claims. You will engage patients, families, and staff while ensuring confidentiality and excellent service.

Responsibilities include EMR-based patient identification, insurance verification, counseling on financial aid, and completing registrations across care sites. Prior healthcare office experience is preferred.

Qualifications

• Excellent communication, organization, and customer service skills.
• Basic computer skills.
• One to two years precious experience in a medical office setting.

Responsibilities

• Accurately identifies patient in EMR system.
• Obtains and enters accurate patient demographic and financial information through a standard work process to complete registration.
• Provides exceptional customer service during encounters with patients, families, visitors, and OhioHealth physicians and associates.
• Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
• Generates appropriate regulatory documents and obtains consent signatures.
• Reviews insurance information and speaks to patients regarding available financial aid.

Skills

Excellent communication

Customer service

Basic computer skills

Medical office experience

Education

High School Diploma or GED

Tools

EMR systems

Microsoft Office

Job description

OhioHealth in United States seeks a Registration professional to support the Revenue Cycle by collecting accurate demographic and financial information for clean claims. You will engage patients, families, and staff while ensuring confidentiality and excellent service.

Responsibilities include EMR-based patient identification, insurance verification, counseling on financial aid, and completing registrations across care sites. Prior healthcare office experience is preferred.