Compassionate Patient Access Specialist

adventhealth; Orlando (FL); On-site; USD 22,000 - 36,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Orlando, FL is seeking a part-time Front Desk/Registration Associate to support patient intake, verify insurance, and prepare good faith estimates. This role requires attention to detail, strong communication, and a commitment to HIPAA privacy.

Shift is 11:30 AM–6:00 PM, Monday-Thursday. Experience with Cerner or healthcare environments is a plus. You will benefit from day-one coverage and opportunities for career development in a mission-driven team.

Qualifications

• 1+ year of customer service experience.
• Ability to manage patient registrations and insurance information.
• Strong attention to detail and data accuracy.
• Ability to work in a fast-paced office setting.
• English proficiency; Spanish bilingual preferred.

Responsibilities

• Registers patients for services and verifies insurance details.
• Obtains required patient documents from patients or representatives.
• Creates accurate estimates to maximize upfront cash collections.
• Maintains flexible schedule and supports coverage of workstations.
• Identifies patients and enters demographic data accurately.
• Assists registration staff during peak times to ensure timely processing.

Skills

HIPAA compliance

Microsoft Office

Clerical/Reception

English communication

Customer service

Multitasking/organization

Cerner

Bilingual (Eng/Spa)

Education

Associate degree

CHAA Certification (preferred)

Tools

Cerner

Job description

AdventHealth in Orlando, FL is seeking a part-time Front Desk/Registration Associate to support patient intake, verify insurance, and prepare good faith estimates. This role requires attention to detail, strong communication, and a commitment to HIPAA privacy.

Shift is 11:30 AM–6:00 PM, Monday-Thursday. Experience with Cerner or healthcare environments is a plus. You will benefit from day-one coverage and opportunities for career development in a mission-driven team.