Compassionate Patient Access Specialist

Children's National Hospital; Maryland; On-site; USD 29,000 - 55,000; Full time

Job summary

Children’s National Hospital in Maryland is seeking a Patient Access Representative to be the welcoming first connection for patients and families. You will greet families, register patients, verify insurance, and support scheduling to ensure care begins smoothly.

This on-site role requires strong customer service, attention to detail, and proficiency with Microsoft Office. You will interact with patients, parents, physicians and staff, and may float to ancillary areas to cover staffing needs as

Qualifications

• Broad knowledge in administrative processes, customer service skills.
• Computer knowledge necessary.
• Microsoft Office experience preferred (Word & Excel).

Responsibilities

• Greet patients and parents courteously.
• Register patients accurately and verify demographic information.
• Verify insurance eligibility and collect required information.
• Assist with scheduling and check-in/out procedures for patients.
• Reschedule appointments and manage patient flow as needed.

Skills

Customer service

Communication

Detail oriented

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Children’s National Hospital in Maryland is seeking a Patient Access Representative to be the welcoming first connection for patients and families. You will greet families, register patients, verify insurance, and support scheduling to ensure care begins smoothly.

This on-site role requires strong customer service, attention to detail, and proficiency with Microsoft Office. You will interact with patients, parents, physicians and staff, and may float to ancillary areas to cover staffing needs as