Compassionate Patient Access Specialist

40000 Canyons Medical Group; Kaysville (UT); Presencial; USD 25 000 - 33 000; Tempo parcial

Resumo da oferta

Intermountain Health in Kaysville, UT seeks a Patient Service Representative to be the first point of contact for patients, greeting and checking in/out, verifying information, and scheduling appointments to ensure a seamless patient experience.

The role emphasizes accurate data handling, EMR documentation, and teamwork with caregivers while protecting patient privacy. Flexible scheduling and eligibility for benefits are noted.

Qualificações

• Six months of customer service experience.
• Basic computer skills for word processing and data entry.
• Strong interpersonal and communication skills.
• Ability to protect privacy and PHI of patients and caregivers.

Responsabilidades

• Provide courteous and professional connections with patients over the phone, in person or via secure messaging.
• Resolve patient needs to ensure a superior experience related to intake and care.
• Document all calls accurately in the EMR.
• Schedule patient appointments for visits, procedures, tests, referrals, and consultations.
• Register patients by confirming and updating demographic data in the registration system.

Conhecimentos

Customer service

Interpersonal skills

Phone and in-person interactions

PHI/privacy protection

Basic computer skills

Formação académica

High school diploma or GED

Ferramentas

EMR systems

Descrição da oferta de emprego

Intermountain Health in Kaysville, UT seeks a Patient Service Representative to be the first point of contact for patients, greeting and checking in/out, verifying information, and scheduling appointments to ensure a seamless patient experience.

The role emphasizes accurate data handling, EMR documentation, and teamwork with caregivers while protecting patient privacy. Flexible scheduling and eligibility for benefits are noted.