Patient Services & Scheduling Specialist

27000 Rehabilitation Services - Canyons; Ogden (UT); On-site; USD 25,000 - 33,000; Full time

Job summary

Intermountain Health in Ogden, UT seeks a Patient Service Representative to be the first point of contact for patients, handling intake, scheduling, and information verification. The role emphasizes courteous communication and precise data entry within the EMR to support high-quality care.

This full-time position offers a competitive entry rate with benefits eligibility, reflecting a patient-focused environment that values accuracy and teamwork in a fast-paced healthcare setting.

Qualifications

• Six months of customer service experience.
• Professional manner and strong interpersonal and communication skills.
• Ability to protect privacy, confidentiality, and PHI.

Responsibilities

• Greet and assist patients in person or over the phone.
• Schedule appointments and coordinate tests/procedures.
• Verify and update patient information in the registration system.
• Document calls and interactions in the EMR.
• Assist with insurance cards and authorizations as needed.
• Engage with patients to resolve concerns and improve experience.

Skills

Customer Service

Data Entry

Communication

PHI Privacy

Team Collaboration

Education

High school diploma or GED

Tools

EMR Systems

Billing Software

Job description

Intermountain Health in Ogden, UT seeks a Patient Service Representative to be the first point of contact for patients, handling intake, scheduling, and information verification. The role emphasizes courteous communication and precise data entry within the EMR to support high-quality care.

This full-time position offers a competitive entry rate with benefits eligibility, reflecting a patient-focused environment that values accuracy and teamwork in a fast-paced healthcare setting.