Compassionate Patient Access Specialist

Catholic Health Initiatives; Dickinson (ND); On-site; USD 26,000 - 37,000; Full time

Job summary

CHI St. Alexius Health Dickinson is seeking a Patient Access Representative to guide patients and clinical teams through admission and registration, ensuring accuracy and confidentiality while delivering compassionate support.

You will be the first point of contact for patients, handling high-volume registration and coordinating with multiple systems to maintain seamless workflows and timely care.

Qualifications

• High School Diploma or GED required at hire.
• 1 year healthcare patient access experience preferred, with knowledge of registration procedures and documentation.
• Knowledge of health insurance payers and real-time insurance eligibility verifications.

Responsibilities

• Accurately capture and verify patient demographics and insurance information to support billing and workflows.
• Engage with patients to provide a positive, professional experience and explain financial responsibilities and logistics.
• Maintain HIPAA privacy compliance while managing high-volume registration, scheduling, and documentation tasks.
• Proactively identify and resolve registration discrepancies and escalate complex issues as needed.

Skills

Patient registration

Healthcare administration

Customer service

HIPAA compliance

Education

High School Diploma or GED

Tools

Electronic health records

Insurance verification software

Job description

CHI St. Alexius Health Dickinson is seeking a Patient Access Representative to guide patients and clinical teams through admission and registration, ensuring accuracy and confidentiality while delivering compassionate support.

You will be the first point of contact for patients, handling high-volume registration and coordinating with multiple systems to maintain seamless workflows and timely care.