Patient Access Specialist: Registration & Scheduling

CHI; Park Rapids (MN); On-site; USD 22,000 - 32,000; Full time

Job summary

CHI St. Joseph’s Health of Park Rapids, part of CommonSpirit Health, is seeking a Patient Access Representative to support registration, admitting, scheduling, and patient access across hospital access points.

The role focuses on accurate data, compassionate service, and efficient use of multiple systems to ensure a smooth patient experience. The successful candidate will have strong attention to detail, comfort with technology, and a patient-centered approach to handling sensitive information

Qualifications

• High School Graduate or GED required.
• One year of healthcare patient access experience preferred.
• Knowledge of patient registration procedures, insurance payers, and real-time eligibility verifications preferred.

Responsibilities

• Perform patient registration and admitting across assigned access areas (ED, main registration, admitting, other patient access points).
• Gather, verify, and update demographic, insurance, and account information for accurate records and timely access to care.
• Verify insurance eligibility, explain financial responsibilities, and collect point-of-service payments when appropriate.
• Schedule, confirm, and revise appointments while supporting provider and clinic workflows.
• Scan and manage patient documentation in the EHR to support registration, billing, and clinical processes.
• Identify and resolve routine registration and insurance issues; escalate complex cases and assist patients by phone and other approved channels.

Job description

CHI St. Joseph’s Health of Park Rapids, part of CommonSpirit Health, is seeking a Patient Access Representative to support registration, admitting, scheduling, and patient access across hospital access points.

The role focuses on accurate data, compassionate service, and efficient use of multiple systems to ensure a smooth patient experience. The successful candidate will have strong attention to detail, comfort with technology, and a patient-centered approach to handling sensitive information