Compassionate Patient Access Specialist

R1 RCM; Baltimore (MD); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM in Baltimore seeks a Patient Registration Representative to be the first touchpoint for patients, ensuring fast, compassionate access to care. The role involves registering patients across multiple computer systems, gathering accurate demographics, and assisting with insurance details.

The position emphasizes excellent customer service, the ability to navigate diverse schedules and plans, and collaboration with care teams to support smooth patient flow.

Qualifications

• Exceptional customer service experience and strong communication skills.
• Ability to pass background check and meet vaccination requirements.
• High School Diploma or GED required.

Responsibilities

• Assist patients and families with the check-in process across multiple computer systems.
• Answer phones, gather accurate patient information quickly, and register patients efficiently.
• Collect co-pays and provide cost estimates; collaborate with nurses, physicians, and care teams.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High School Diploma or GED

Tools

Registration systems

Phone systems

Job description

R1 RCM in Baltimore seeks a Patient Registration Representative to be the first touchpoint for patients, ensuring fast, compassionate access to care. The role involves registering patients across multiple computer systems, gathering accurate demographics, and assisting with insurance details.

The position emphasizes excellent customer service, the ability to navigate diverse schedules and plans, and collaboration with care teams to support smooth patient flow.