Compassionate Patient Access Specialist

r1rcm; Baltimore (MD); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM Inc. in the United States is seeking a Patient Registration Representative to be the first contact for patients, ensuring fast, compassionate access to care while supporting registration across multiple systems.

You will greet patients, collect accurate information, verify insurance, collect co-pays when applicable, and collaborate with nurses and clinicians to maintain smooth patient flow in a fast-paced environment.

Qualifications

• Exceptional customer service and interpersonal skills.
• Professionalism in fast-paced environments.
• Ability to multitask with high attention to detail.
• Experience with patient access, medical registration, or insurance verification is a plus.

Responsibilities

• Provide exceptional customer service and assist patients with the check-in process across multiple systems.
• Answer phones and gather accurate patient information quickly.
• Support timely access to care by minimizing delays in registration.
• Build trust with patients during moments of illness or anxiety.
• Navigate insurance plans, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

R1 RCM Inc. in the United States is seeking a Patient Registration Representative to be the first contact for patients, ensuring fast, compassionate access to care while supporting registration across multiple systems.

You will greet patients, collect accurate information, verify insurance, collect co-pays when applicable, and collaborate with nurses and clinicians to maintain smooth patient flow in a fast-paced environment.