Compassionate Patient Access & Scheduling Specialist

ochsner; Kenner, New Orleans (LA, LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Kenner, LA is seeking a patient access representative to greet patients, schedule appointments, and complete check-in for hospital services. You will verify identifications, collect co-pays, and ensure accurate patient data for billing while upholding confidentiality.

The role requires excellent communication, basic computer skills, and the ability to work with diverse patient populations in a fast-paced environment. Shift: 8am-5pm; Equal Opportunity Employer.

Qualifications

• High school diploma or equivalent required.
• Preferred Associate’s degree.
• Experience in hospital, clinic, or medical office is preferred.

Responsibilities

• Greet patients and guests and handle scheduling/registration.
• Obtain and verify patient identifications and insurance information.
• Collect co-pays and self-pay portions and explain financial responsibilities.
• Balance cash drawer daily and prepare deposits.
• Maintain patient privacy and professionalism across departments.

Skills

Data entry

Verbal communication

Written communication

Windows applications

Interpersonal skills

Organizational skills

Time management

Conflict resolution

Education

High school diploma or equivalent

Associate’s degree (preferred)

Job description

Ochsner Health in Kenner, LA is seeking a patient access representative to greet patients, schedule appointments, and complete check-in for hospital services. You will verify identifications, collect co-pays, and ensure accurate patient data for billing while upholding confidentiality.

The role requires excellent communication, basic computer skills, and the ability to work with diverse patient populations in a fast-paced environment. Shift: 8am-5pm; Equal Opportunity Employer.