Compassionate Patient Access & Scheduling Specialist

Beth Israel Lahey Health; Gloucester (MA); Presencial; USD 28.000 - 38.000; Tempo parcial

Resumo da vaga

Beth Israel Lahey Health seeks a Part-time Front Desk Registration Clerk for the rehab department in Gloucester, MA. The role supports patient intake, registration, scheduling, and insurance verification with a focus on accuracy and compassionate service.

Shifts include Day/Evening coverage with a 24-hour per week schedule; the candidate must work independently and maintain a neat, welcoming front desk environment while safeguarding confidential information.

Qualificações

• High school degree or equivalent.
• Experience in a business setting providing customer service and processing demographic/financial information.
• Ability to work in a fast-paced, multi-task environment with independent decision making.

Responsabilidades

• Registers patients and explains the registration process to patients.
• Processes payments and reconciles cash; assists with kiosk check-in as needed.
• Verifies patient insurance and eligibility and completes necessary forms.
• Captures and verifies required patient information and signatures.
• Schedules and reschedules appointments and communicates protocols to patients.
• Maintains confidentiality and secures patient information at all times.

Conhecimentos

Customer service

Data processing

Independent decision making

Formação

High school degree or equivalent

Descrição da vaga

Beth Israel Lahey Health seeks a Part-time Front Desk Registration Clerk for the rehab department in Gloucester, MA. The role supports patient intake, registration, scheduling, and insurance verification with a focus on accuracy and compassionate service.

Shifts include Day/Evening coverage with a 24-hour per week schedule; the candidate must work independently and maintain a neat, welcoming front desk environment while safeguarding confidential information.