Compassionate Patient Access & Registration Specialist

CommonSpirit Health; Roseburg (OR); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Student loan repayment program offered

Job summary

CHI Mercy Health is seeking a Patient Access Representative to serve as the primary contact for patient registration, managing demographic and insurance data across hospital access points to ensure accurate records.

You will use multiple systems to document patient information, troubleshoot data discrepancies, and support high-volume workflows while delivering compassionate, compliant service to patients and families.

Qualifications

• Demonstrated ability to register patients and verify insurance.
• Strong communication and compassionate service.
• Knowledge of health payer processes is a plus.

Responsibilities

• Perform patient registration across access points with accurate demographics and insurance.
• Scan, index, and manage patient documentation for registration and billing.
• Explain patient financial responsibility using scripts and collect payments.
• Schedule, confirm, and adjust patient appointments.
• Identify and resolve routine registration and insurance discrepancies.
• Provide patient-facing support by phone and other channels.

Education

High School Diploma or GED

Job description

CHI Mercy Health is seeking a Patient Access Representative to serve as the primary contact for patient registration, managing demographic and insurance data across hospital access points to ensure accurate records.

You will use multiple systems to document patient information, troubleshoot data discrepancies, and support high-volume workflows while delivering compassionate, compliant service to patients and families.