Compassionate Patient Access & Registration Specialist

Miami Neuroscience Institute Baptist Health South Florida; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Miami Neuroscience Institute Baptist Health South Florida is seeking a clinic/administrative professional to greet patients and families in person or by phone, gather demographic and insurance information, and assist with scheduling and registration for services.

The role involves obtaining authorizations, collecting payments when required, and directing patients to the correct department while ensuring confidentiality and smooth workflow.

Qualifications

• 1 year of customer service experience.
• High school education or equivalent preferred.
• Fluent in English; Spanish strongly preferred.
• Proficient in Microsoft Office including Word, Excel and Outlook.
• Ability to maintain confidentiality of sensitive information.

Responsibilities

• Greet patients and families in person or by phone.
• Obtain demographic, financial/medical information to schedule/register.
• Obtain authorizations and collect payments when required.
• Direct patients to appropriate locations and verify guardian.

Skills

Customer service

English communication

Spanish language

Data entry

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Miami Neuroscience Institute Baptist Health South Florida is seeking a clinic/administrative professional to greet patients and families in person or by phone, gather demographic and insurance information, and assist with scheduling and registration for services.

The role involves obtaining authorizations, collecting payments when required, and directing patients to the correct department while ensuring confidentiality and smooth workflow.