Compassionate Patient Access Specialist

Miami Neuroscience Institute Baptist Health South Florida; Miami (FL); On-site; USD 36,000 - 42,000; Full time

Job summary

Miami Neuroscience Institute Baptist Health South Florida seeks a patient access professional to greet patients and families in person or by phone, collecting demographics, payer and medical information to schedule, admit, or pre-register patients for Health System services.

You will verify third party payer information, obtain authorizations, and communicate with patients and departments to ensure smooth admissions and accurate billing, while upholding HIPAA and providing empathetic service.

Qualifications

• One year of customer service experience.
• Fluent in Spanish strongly preferred.
• High School education or equivalent preferred.

Responsibilities

• Greets patients and families in person or on the telephone.
• Obtains demographic, third party payer, financial information, medical information, and identification to schedule, admit, or register the patient for Health System.
• Obtains authorization and collects payments when required.

Skills

Customer service

Spanish language

Education

High School diploma or equivalent

Job description

Miami Neuroscience Institute Baptist Health South Florida seeks a patient access professional to greet patients and families in person or by phone, collecting demographics, payer and medical information to schedule, admit, or pre-register patients for Health System services.

You will verify third party payer information, obtain authorizations, and communicate with patients and departments to ensure smooth admissions and accurate billing, while upholding HIPAA and providing empathetic service.