Patient Access Specialist - Compassionate Front Desk

r1rcm; Layton (UT); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Competitive benefits

Job summary

R1 RCM Inc. in Layton, UT is seeking a Part-time PRN Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast, compassionate access to care.

You will register patients across multiple systems, verify information, collect co-pays where applicable, and collaborate with nurses and care teams to keep patient flow smooth. This frontline role offers exposure to revenue cycle processes within a healthcare setting and opportunities for growth

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Experience with patient access or front desk is a plus.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by reducing registration delays.
• Build trust with patients who may be anxious or unwell.
• Navigate insurance plans, collect co-pays and provide cost estimates.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Layton, UT is seeking a Part-time PRN Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast, compassionate access to care.

You will register patients across multiple systems, verify information, collect co-pays where applicable, and collaborate with nurses and care teams to keep patient flow smooth. This frontline role offers exposure to revenue cycle processes within a healthcare setting and opportunities for growth