Compassionate Patient Access Specialist

r1rcm; Tremonton (UT); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in Tremonton, UT is seeking a Customer Service Representative - Patient Registration for a part-time PRN role. You’ll be the first point of contact, ensuring fast, compassionate access to care and accurate registration across multiple systems.

You’ll support check-in, answer calls, verify insurance, collect co-pays, and collaborate with care teams to keep patient flow moving. A high school diploma and ability to pass background checks are required; vaccination may be required.

Qualifications

• High school diploma or GED required.
• Experience in patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Flexibility

Patient access experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Tremonton, UT is seeking a Customer Service Representative - Patient Registration for a part-time PRN role. You’ll be the first point of contact, ensuring fast, compassionate access to care and accurate registration across multiple systems.

You’ll support check-in, answer calls, verify insurance, collect co-pays, and collaborate with care teams to keep patient flow moving. A high school diploma and ability to pass background checks are required; vaccination may be required.