Compassionate Medical Receptionist & Scheduling Coordinator

Southernmed; New Jersey, United States, Northern America, Americas; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

401K Matching

Annual Merit Increases

Mental Health and Counseling Programs

Dental and Orthodontic Coverage

Vision Insurance

Health Care with Low Premiums

Short-term Disability

Access to Virtual Health & Wellness

Job summary

Southernmed is hiring a Medical Receptionist to serve as the first contact for families. The role includes check-in/out, scheduling, insurance verification, and updating patient accounts in a regulated practice setting.

The ideal candidate has a high school diploma, basic computer skills, and preferably prior medical experience with EMR systems and insurance verification. You will greet patients, answer calls, maintain the lobby, and support staff to ensure smooth patient flow.

Qualifications

• High school diploma or equivalent.
• Prior medical experience preferred.
• Experience with insurance verification and patient accounts preferred.
• Working knowledge of computer applications.
• EMR familiarity preferred.

Responsibilities

• Greets the patient or visitor via telephone or in person.
• Registers new patients and updates demographics.
• Verifies patient insurance coverage.
• Collects insurance co-pays and/or charges for services.
• Schedules patient appointments.
• Maintains the reception and lobby area.
• Responds to patient inquiries via phone, email, or portals.
• Coordinates with staff to resolve patient concerns.
• Attends staff meetings and training.

Skills

Telephone etiquette

Customer service

HIPAA compliance

Education

High school diploma or equivalent

Tools

EMR system

Job description

Southernmed is hiring a Medical Receptionist to serve as the first contact for families. The role includes check-in/out, scheduling, insurance verification, and updating patient accounts in a regulated practice setting.

The ideal candidate has a high school diploma, basic computer skills, and preferably prior medical experience with EMR systems and insurance verification. You will greet patients, answer calls, maintain the lobby, and support staff to ensure smooth patient flow.