Compassionate Medical Office Administrative Assistant

Covenant HealthCare; Saginaw (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans with employer match

Paid time off

Employee wellness programs

Tuition reimbursement and professional

Job summary

Covenant HealthCare in Michigan seeks a Clerical Medical Assistant to support physicians and APPs with administrative tasks, scheduling, and patient billing. You will verify demographics and insurance, collect co-pays, answer calls, and maintain accurate appointment schedules while upholding HIPAA and confidentiality standards.

The role emphasizes accurate data handling, efficient patient interaction, and teamwork within a compassionate care environment.

Qualifications

• High School diploma or equivalent is required.
• Successful completion of a competency-based MA training program is required.
• OR 1 year clinical or administrative healthcare experience.
• BLS certification within 6 months of hire or internal transfer.

Responsibilities

• Verify patient demographics and insurance information.
• Maintain an accurate schedule for physicians and APPs.
• Collect co-payments and other applicable fees.
• Reconcile patient fees and accept payments (cash, checks).
• Answer and direct phone calls promptly and efficiently.
• Schedule appointments and triage calls per policy.
• Follow infection control protocols and HIPAA guidelines.
• Process/track release of information requests in line with HIPAA.
• Performs other duties as assigned or vary by specialty.

Skills

Excellent oral communication

Interpersonal skills

Organization

Time management

Attention to detail

Typing skills

Confidentiality handling

Education

High School diploma or equivalent

Completion of Medical Assistant training program

1 year clinical or medical administrative experience

Job description

Covenant HealthCare in Michigan seeks a Clerical Medical Assistant to support physicians and APPs with administrative tasks, scheduling, and patient billing. You will verify demographics and insurance, collect co-pays, answer calls, and maintain accurate appointment schedules while upholding HIPAA and confidentiality standards.

The role emphasizes accurate data handling, efficient patient interaction, and teamwork within a compassionate care environment.