Medical Office Assistant: Patient Care & Admin Support

Covenant HealthCare; Carrollton Township (MI); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision coverage

Retirement plans with employer match

Paid time off

Wellness programs

Tuition reimbursement

Résumé du poste

The Clerical Medical Assistant at Covenant HealthCare provides administrative support to physicians, APPs, and patients, including verifying insurance, scheduling appointments, and collecting co-pays while maintaining patient confidentiality. This role emphasizes excellent customer service in line with Covenant's mission.

Responsibilities include maintaining physician schedules, handling phone inquiries, processing medical release requests, and adhering to HIPAA and infection control guidelines.

Qualifications

• High School diploma and/or equivalent required.
• Successful completion of a competency-based Medical Assistant (MA) training program required.
• OR one year experience in clinical (direct patient care) or medical (administrative support) required.

Responsabilités

• Verify patient demographics and insurance information.
• Maintain accurate schedule for all physicians and APPs.
• Collect co-payments and other applicable fees.
• Ensure accuracy and reconciliation of patient fees (cash, checks).
• Answer and direct phone calls promptly and efficiently.
• Schedule patient appointments and triage calls per policy.

Connaissances

Communication

Interpersonal skills

Organization

Typing

Computer skills

Confidentiality

Formation

High School diploma

Medical Assistant training program

1 year clinical experience

Description du poste

The Clerical Medical Assistant at Covenant HealthCare provides administrative support to physicians, APPs, and patients, including verifying insurance, scheduling appointments, and collecting co-pays while maintaining patient confidentiality. This role emphasizes excellent customer service in line with Covenant's mission.

Responsibilities include maintaining physician schedules, handling phone inquiries, processing medical release requests, and adhering to HIPAA and infection control guidelines.