Medical Office Admin - Patient Care & Scheduling

Covenant HealthCare; Saginaw (MI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Employer 401(k) match

Paid time off

Wellness programs

Tuition reimbursement

Job summary

Covenant HealthCare in Saginaw, MI is seeking a Clerical Medical Assistant to provide administrative support to physicians, APPs, and patients, including verifying insurance, scheduling appointments, and collecting co-payments.

The role emphasizes confidentiality, HIPAA compliance, accuracy in billing, and strong customer service. It involves phone handling, appointment coordination, and processing patient information with attention to detail.

Qualifications

• High School diploma or equivalent required.

Responsibilities

• Verify patient demographics and insurance information.
• Maintain an accurate schedule for physicians and APPs.
• Collect co-payments and other applicable fees.
• Process/tracks medical release of information requests.
• Answer and direct phone calls promptly.
• Schedule patient appointments and triage calls per policy.
• Follow infection control protocols and HIPAA regulations.
• Support confidentiality and accuracy in patient information.

Skills

Oral communication

Interpersonal skills

Time management

Typing skills

Confidentiality

Teamwork

HIPAA compliance

Attention to detail

Independent work

Education

High School diploma

Medical Assistant training program

Clinical/administrative experience

BLS certification

Tools

Basic computer skills

Job description

Covenant HealthCare in Saginaw, MI is seeking a Clerical Medical Assistant to provide administrative support to physicians, APPs, and patients, including verifying insurance, scheduling appointments, and collecting co-payments.

The role emphasizes confidentiality, HIPAA compliance, accuracy in billing, and strong customer service. It involves phone handling, appointment coordination, and processing patient information with attention to detail.