Compassionate Medical Assistant & Front Desk Specialist

vivoinfusion; Charlottesville (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA with Employer Contribution

401K with Match up to 4%

PTO: Accrual 3+ weeks

Wellness Reimbursement Program

Employee Referral Bonus

Tuition Assistance Program

Employee Assistance Program

Short & long-term disability

Life Insurance

Bonus Plan: 5% annual

Job summary

Vivo Infusion in Charlottesville, VA is seeking a dedicated Medical Administrative Assistant (Medical Assistant/Clinical Service Specialist) to welcome patients, support clinicians, and provide front-end and clinical assistance.

This role requires 1 year in a clinical setting and 1 year in administrative, patient-facing, or customer service roles, CPR/BLS, and a high school diploma; Medical Assistant Certification is preferred. Full-time, Mon-Fri, 7:30am–4:00pm, non-exempt.

Qualifications

• High school diploma or equivalent required.
• CPR/BLS required prior to start date.
• 1 year of experience working within a clinical environment required.
• 1 year in an administrative, patient-facing, or customer service role required.
• Medical Assistant Certification preferred.
• Phlebotomy and lab processing skills preferred.

Responsibilities

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.

Skills

Self-motivated

Communication skills

Independent

Computer skills

Education

High school diploma

Medical Assistant Certification

CPR/BLS certification

Tools

EHR systems

Job description

Vivo Infusion in Charlottesville, VA is seeking a dedicated Medical Administrative Assistant (Medical Assistant/Clinical Service Specialist) to welcome patients, support clinicians, and provide front-end and clinical assistance.

This role requires 1 year in a clinical setting and 1 year in administrative, patient-facing, or customer service roles, CPR/BLS, and a high school diploma; Medical Assistant Certification is preferred. Full-time, Mon-Fri, 7:30am–4:00pm, non-exempt.