Full-Time Medical Assistant & Clinic Support Specialist

Infusion PA; Alexandria (VA); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Bonus Plan 5% Annually

PTO Buy-back

PTO Rollover

PTO Donation

Wellness Reimbursement

Tuition Assistance

Professional Association Reimbursement

Employee Assistance Program

Short & long-term disability

Life Insurance

Job summary

VIVO Infusion is seeking a dedicated Medical Assistant/Clinical Service Specialist to support the Alexandria and Fairfax infusion centers in Virginia. You will greet patients, assist clinicians, and deliver safe, compassionate care in line with guidelines.

Responsibilities include rooming patients, front-end support, scheduling, specimen handling, and maintaining accurate patient records while ensuring HIPAA compliance and high-quality care.

Qualifications

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred
• CPR/BLS, required prior to start date.
• 1 year of experience in a clinical setting, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Responsibilities

• Welcomes patients and supports clinical staff with care delivery.
• Room patients in person or virtually and update charts.
• Communicate patient data to providers and nurses to ensure care continuity.
• Provide administrative support: scheduling, phone calls, and payments.
• Oversee exam room turnover and stock supplies.
• Assist providers in the exam room as needed.
• Collect, prepare, and submit patient lab specimens as directed.
• Assist with prior authorizations and documentation for treatments.
• Triage patient calls and document messages appropriately.
• Follow infection control policies and CDC guidelines.

Skills

Communication

Interpersonal skills

Computer skills

Safety rules

Education

HS diploma or equivalent

Medical Assistant Certification (preferred)

CPR/BLS

Job description

VIVO Infusion is seeking a dedicated Medical Assistant/Clinical Service Specialist to support the Alexandria and Fairfax infusion centers in Virginia. You will greet patients, assist clinicians, and deliver safe, compassionate care in line with guidelines.

Responsibilities include rooming patients, front-end support, scheduling, specimen handling, and maintaining accurate patient records while ensuring HIPAA compliance and high-quality care.