Clinical Care Specialist & Medical Assistant

Vivo Infusion®; Midlothian (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA with employer contribution

401K with match

3+ weeks PTO

Wellness reimbursement

Job summary

Vivo Infusion is seeking a dedicated Medical Assistant/Clinical Service Specialist for our Midlothian, VA infusion center. You will welcome patients, support medical staff, and deliver compassionate care in accordance with guidelines. The role includes both clinical and administrative duties, with some scheduling and coordination responsibilities.

Qualifications include 1 year in a clinical setting, CPR/BLS, and administrative experience. Certification as a Medical Assistant is preferred.

Qualifications

• High school graduate or equivalent, required.
• Medical Assistant Certification preferred.
• CPR/BLS required prior to start date.
• 1 year of experience in a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Responsibilities

• Performs a variety of patient care activities rendering quality care in alignment with standards of practice.
• Room clinic patients in person or virtually and update patient chart with required information.
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of care.
• Provide administrative and front-end support: greet patients, assist with scheduling, manage calls, and process payments.
• Oversee and ensure efficient turnover of exam rooms.
• Assist provider in the exam room as needed.
• Collect, prepare, and submit ordered patient specimens as directed.
• Assist Patient Services with prior authorizations for prescribed treatments.
• Triage patient calls and messages and document appropriately.
• Order and manage supplies under supervision.

Skills

CPR/BLS

Administrative support

Phlebotomy

Patient care

Microsoft Office

Education

Medical Assistant Certification

Tools

Electronic Health Records

Job description

Vivo Infusion is seeking a dedicated Medical Assistant/Clinical Service Specialist for our Midlothian, VA infusion center. You will welcome patients, support medical staff, and deliver compassionate care in accordance with guidelines. The role includes both clinical and administrative duties, with some scheduling and coordination responsibilities.

Qualifications include 1 year in a clinical setting, CPR/BLS, and administrative experience. Certification as a Medical Assistant is preferred.