Compassionate Medical Assistant — Front Desk & Care Team

Atrium Health; Rural Hall (NC); Presencial; USD 32.000 - 48.000; Jornada completa

Descripción de la vacante

Atrium Health in North Carolina is seeking a friendly front desk registration specialist to deliver caring customer service, verify insurance, schedule appointments, and manage patient check-in while maintaining accurate records. You will interact with patients and families in sensitive situations, use front-end technology, and work as part of a cohesive team in a fast-paced environment.

Strong computer skills, attention to detail, and the ability to adapt to regulatory requirements are

Formación

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred, Front desk practice experience preferred.

Responsabilidades

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations.
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision.
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.
• Encourages patient utilization of front-end technology during the registration process.
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office.
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations.
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment.

Conocimientos

Customer service

Interpersonal skills

Critical thinking

Teamwork

Independent work

Educación

High School Diploma or GED

Herramientas

Medical Records Software

Descripción del empleo

Atrium Health in North Carolina is seeking a friendly front desk registration specialist to deliver caring customer service, verify insurance, schedule appointments, and manage patient check-in while maintaining accurate records. You will interact with patients and families in sensitive situations, use front-end technology, and work as part of a cohesive team in a fast-paced environment.

Strong computer skills, attention to detail, and the ability to adapt to regulatory requirements are