Compassionate Intake Specialist (Remote/Hybrid)

Parmele Disability Advocates; Lebanon (MO); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Paid time off

Wellness resources

Job summary

Parmele Disability Advocates is looking for a Client Intake Specialist in Lebanon, MO, to assist clients in obtaining their Social Security and VA disability benefits. The role involves providing compassionate support, handling outbound calls, and ensuring a positive client experience.

The position provides paid training and a hybrid/remote work schedule after training. Ideal candidates have excellent communication skills and a team-oriented mindset. Join a well-established organization with a commitment to client advocacy.

Qualifications

• Confident phone presence with trust-building ability.
• Detail-oriented with excellent verbal and written skills.
• Prior phone-based customer service experience preferred.

Responsibilities

• Clearly present the firm’s services to potential clients.
• Make outbound calls to interested individuals.
• Achieve onboarding and outreach goals.

Skills

Compassionate phone presence

Communication skills

Proficient in Microsoft Office

Organization

Rapport-building skills

Job description

Parmele Disability Advocates is looking for a Client Intake Specialist in Lebanon, MO, to assist clients in obtaining their Social Security and VA disability benefits. The role involves providing compassionate support, handling outbound calls, and ensuring a positive client experience.

The position provides paid training and a hybrid/remote work schedule after training. Ideal candidates have excellent communication skills and a team-oriented mindset. Join a well-established organization with a commitment to client advocacy.