Client Intake Specialist - Hybrid/Remote, Purpose-Driven

Parmele Disability Advocates; Wichita (KS); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k)

Dental insurance

Job summary

Parmele Disability Advocates in the United States seeks a Client Intake Specialist to be the first point of contact for prospective clients, delivering compassionate support and clear guidance during an important time. You’ll explain services, collect information, and set expectations with empathy and professionalism.

The role begins with in-office training, then transitions to a hybrid/remote schedule. Strong communication and multitasking skills help maintain timely outreach and a positive

Qualifications

• Confident, compassionate phone presence with the ability to build trust quickly.
• Excellent verbal and written communication skills.
• Highly organized with strong multitasking and deadline skills.

Responsibilities

• Clearly present and explain the firm's legal services to prospective clients.
• Make outbound calls and follow up with individuals who have expressed interest in legal assistance.
• Achieve client onboarding and outreach goals within established timelines.
• Address client questions and concerns with empathy, professionalism, and clarity.
• Schedule appointments and maintain consistent follow-up to ensure a seamless client experience.

Skills

Confident phone presence

Active listening

Empathy and professionalism

Excellent communication skills

Tools

Microsoft Office

Job description

Parmele Disability Advocates in the United States seeks a Client Intake Specialist to be the first point of contact for prospective clients, delivering compassionate support and clear guidance during an important time. You’ll explain services, collect information, and set expectations with empathy and professionalism.

The role begins with in-office training, then transitions to a hybrid/remote schedule. Strong communication and multitasking skills help maintain timely outreach and a positive