Compassionate Hospice Intake Coordinator

Ambercare; Albuquerque (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401(k) with match

Paid time off

Tuition reimbursement

Hospice certification bonus and salary

Merit increases

Employee discounts

Job summary

Ambercare Hospice in Albuquerque, NM is seeking a compassionate Intake Coordinator to serve as the main contact for patients, families, referral sources, and clinical staff, ensuring a smooth admissions process.

The role requires organization, customer focus, and a dedication to high-quality hospice care. If you thrive in a fast-paced environment and want to contribute to meaningful patient support, join our team in providing exceptional care and service.

Qualifications

• Be eighteen (18) years of age or older.
• At least one (1) year experience in homecare, hospice, and/or healthcare-related field preferred.
• Ability to complete necessary documentation appropriately, legibly, and timely.
• Ability to handle stressful and delicate situations.
• Interpersonal, verbal, and written communication skills necessary to complete job responsibilities.
• Valid driver’s license and proof of insurance are required.

Responsibilities

• Receive referrals by phone or in person for designated department.
• Provide an explanation of the benefits to patients, families, and community contacts.
• Assist with finding alternative services when the patient is not a candidate for hospice.
• Oversee scheduling of initial nursing assessment and admission.
• Maintain admission packets and ensure that proper forms are available to admissions staff.
• Assist community outreach representatives with marketing activities to promote relations with referral sources.
• Assist with the completion of admission paperwork as needed.
• Adhere to work schedule and maintain good punctuality and attendance record.
• Provide telephone and clerical support to other staff members as time allows.
• Maintains accurate clinical records, keeping track of goals and progress of clients’

Skills

Interpersonal communication

Documentation

Stress management

Verbal and written communication

Driver's license

Job description

Ambercare Hospice in Albuquerque, NM is seeking a compassionate Intake Coordinator to serve as the main contact for patients, families, referral sources, and clinical staff, ensuring a smooth admissions process.

The role requires organization, customer focus, and a dedication to high-quality hospice care. If you thrive in a fast-paced environment and want to contribute to meaningful patient support, join our team in providing exceptional care and service.