Hospice Intake Coordinator - Compassionate Admissions

Addus HomeCare Corp.; Albuquerque (NM); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Generous paid time off

Tuition reimbursement

Hospice Certification bonus and salary

Merit-based raises

Employee referral program

Employee discount programs

Job summary

Ambercare Hospice in Albuquerque, NM is seeking a compassionate Intake Coordinator to serve as the main contact for patients, families, referral sources, and clinical staff to ensure a smooth admissions process.

The role requires organizational, customer-focused individuals who are dedicated to quality hospice care and supporting patients and families in challenging times. Join a team committed to exceptional service.

Qualifications

• Must be 18 years or older.
• At least 1 year of experience in homecare, hospice, or healthcare-related field preferred.
• Ability to complete necessary documentation accurately, legibly, and timely.
• Ability to handle stressful and delicate situations.
• Interpersonal, verbal, and written communication skills needed.
• Valid driver’s license and proof of insurance required.

Responsibilities

• Receive referrals by phone or in person for designated department.
• Explain benefits to patients, families, and community contacts.
• Assist with finding alternative services when hospice may not be suitable.
• Oversee scheduling of initial nursing assessment and admission.
• Maintain admission packets and ensure forms are available to admissions staff.
• Assist community outreach with marketing to promote relations with referral sources.
• Complete admission paperwork as needed and maintain punctuality and attendance.
• Provide telephone and clerical support to staff as time allows.
• Maintain accurate clinical records and track client goals and progress.

Skills

Communication skills

Healthcare experience

Customer service

Attention to detail

Team coordination

Job description

Ambercare Hospice in Albuquerque, NM is seeking a compassionate Intake Coordinator to serve as the main contact for patients, families, referral sources, and clinical staff to ensure a smooth admissions process.

The role requires organizational, customer-focused individuals who are dedicated to quality hospice care and supporting patients and families in challenging times. Join a team committed to exceptional service.