Clinical Team Assistant

Ambercare; Albuquerque (NM); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Tuition reimbursement

Hospice Certification bonus

Job summary

Ambercare Hospice in Albuquerque, NM seeks a Clinical Team Assistant to provide administrative and operational support to the clinical team. The role focuses on managing clinical records, maintaining regulatory compliance, and supporting patient care throughout the hospice journey.

The position emphasizes teamwork, attention to detail, and strong information systems skills to ensure accurate and confidential documentation across all patient records and administrative processes.

Qualifications

• Prefer at least three years’ experience in clinical records management, preferably in hospice care operations.
• LVN/LPN license preferred, but not required.
• Information systems knowledge required.

Responsibilities

• Manage all daily clinical records functions including establishing and implementing clinical records policies.
• Ensure clinical record systems are maintained in compliance with state, federal and other regulations.
• Maintain comprehensive working knowledge of state, federal, and other documentation regulations and serves as a resource for appropriate organization personnel.
• Protect all clinical records through the establishment and implementation of control procedures for all open and closed records.
• Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.
• Forward copies of clinical records to authorized users according to policy.
• Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit.

Skills

Information systems knowledge

Communication skills

Autonomy

Organization

Public relations

Job description

Ambercare Hospice is seeking a compassionate and organized Clinical Team Assistant to join our team in Albuquerque, NM. In this role, you will provide administrative and operational support to the clinical team, helping ensure patients and families receive exceptional care and service throughout their hospice journey.

If you are detail-oriented, thrive in a collaborative environment, and are passionate about supporting compassionate end-of-life care, we invite you to become part of a team dedicated to making a meaningful difference in the lives of patients and their loved ones every day.

Ambercare is a leader in home health and hospice care throughout New Mexico, with over 20 years of trusted service. As part of the Addus HomeCare family, we serve thousands of patients across the region—combining heart, professionalism, and the highest standards of care.

Why Choose a Career with Ambercare Hospice?

• Monday – Friday with flexibility scheduling
• Competitive pay PLUS mileage.
• Meaningful work supporting patients and families in their time of greatest need
• Comprehensive Benefits Package: Enjoy full benefits starting the first of the month after hire, including medical, dental, and vision coverage. A 401(k) with company match, generous paid time off, tuition reimbursement, and a Hospice Certification bonus and salary

What We Offer

• Great culture and team atmosphere
• Comprehensive benefits, including medical, dental, and vision, effective on the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

What You’ll Do

• Manage all daily clinical records functions including establishing and implementing clinical records policies.
• Ensure clinical record systems are maintained in compliance with state, federal and other regulations.
• Maintain comprehensive working knowledge of state, federal, and other documentation regulations and serves as a resource for appropriate organization personnel.
• Protect all clinical records through the establishment and implementation of control procedures for all open and closed records.
• Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.
• Forward copies of clinical records to authorized users according to policy.
• Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit.

Qualifications

• Prefer at least three years’ experience in clinical records management, preferably in hospice care operations.
• LVN/LPN license preferred, but not required.
• Information systems knowledge required.
• Demonstrated ability to supervise and direct clerical personnel.
• Demonstrates good communication skills and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.