Compassionate Hospice Admissions Coordinator

Family Paramount Hospice LLC; Naperville (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Job summary

Family Paramount Hospice LLC in Naperville, IL is seeking an Intake Coordinator to be the first contact for patients and families navigating end-of-life care. You will manage referrals, admissions, and coordination with care teams to ensure a smooth admissions process with compassionate, patient-centered communication.

The role requires strong organizational skills, experience with EMR systems, and the ability to work in a fast-paced, emotionally sensitive environment.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Strong organizational skills required to manage multiple referrals.
• Experience with EMR systems and general computer applications is expected.
• Knowledge of hospice regulations and payer verification is a plus.

Responsibilities

• Manage the hospice intake process from initial referral through patient admission.
• Coordinate with physicians, hospitals, skilled nursing facilities, and care teams to gather clinical information.
• Explain hospice services and eligibility with compassion to patients and families; verify insurance benefits.
• Maintain accurate documentation within the EMR system.
• Collaborate with clinical and administrative staff to ensure seamless care transitions.
• Track and follow up on pending referrals to maximize timely enrollment.

Skills

Excellent communication

Interpersonal skills

Strong organizational skills

EMR proficiency

Patient-centered approach

Adaptability

Education

High School Diploma or equivalent

Tools

EMR systems

General computer applications

Job description

Family Paramount Hospice LLC in Naperville, IL is seeking an Intake Coordinator to be the first contact for patients and families navigating end-of-life care. You will manage referrals, admissions, and coordination with care teams to ensure a smooth admissions process with compassionate, patient-centered communication.

The role requires strong organizational skills, experience with EMR systems, and the ability to work in a fast-paced, emotionally sensitive environment.