Compassionate Healthcare Appointment Specialist

CHI; Lincoln (NE); On-site; USD 22,000 - 32,000; Full time

Job summary

CHI Health Clinic in Lincoln, NE is seeking an Appointment Scheduler to be the first point of contact for patients, coordinating care and providing compassionate support.

You will manage schedules, verify instructions, collect insurance information, and communicate appointment details for tests, procedures, and referrals, all while ensuring smooth care coordination in a busy healthcare setting.

Qualifications

• 2 years related experience in a healthcare environment

Responsibilities

• Responsible for answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Job description

CHI Health Clinic in Lincoln, NE is seeking an Appointment Scheduler to be the first point of contact for patients, coordinating care and providing compassionate support.

You will manage schedules, verify instructions, collect insurance information, and communicate appointment details for tests, procedures, and referrals, all while ensuring smooth care coordination in a busy healthcare setting.