Patient Care Scheduler & Appointment Specialist

Reid Home Health; Omaha (NE); Hybrid; USD 40,000 - 50,000; Full time

Job summary

CHI Health Clinic in Omaha, NE is seeking an Appointment Scheduler to serve as the first point of contact and connect patients with the care they need. You will manage patient schedules, clarify instructions, and use technology to coordinate care with compassion.

Responsibilities include answering calls, scheduling appointments, pre-certification, tests, and referrals, plus collecting insurance data. Some duties may involve co-pays/coinsurance. Prior healthcare experience is required.

Qualifications

• 2 years related experience in a healthcare environment.

Responsibilities

• Answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Skills

Healthcare experience

Job description

CHI Health Clinic in Omaha, NE is seeking an Appointment Scheduler to serve as the first point of contact and connect patients with the care they need. You will manage patient schedules, clarify instructions, and use technology to coordinate care with compassion.

Responsibilities include answering calls, scheduling appointments, pre-certification, tests, and referrals, plus collecting insurance data. Some duties may involve co-pays/coinsurance. Prior healthcare experience is required.