Compassionate Patient Scheduler

CommonSpirit Health; Omaha (NE); On-site; USD 22,000 - 32,000; Full time

Job summary

CHI Health Clinic in Omaha, NE is seeking an Appointment Scheduler to be the first point of contact for patients, coordinating care and guiding them through the healthcare journey with empathy.

You will manage schedules, verify insurance, collect information, and coordinate tests and referrals using our technology platforms, while supporting diverse patients and collaborating with clinical teams to ensure seamless care.

Qualifications

• 2 years of related experience in a healthcare environment.
• No formal education required at hire.

Responsibilities

• Answer phone calls and schedule patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Job description

CHI Health Clinic in Omaha, NE is seeking an Appointment Scheduler to be the first point of contact for patients, coordinating care and guiding them through the healthcare journey with empathy.

You will manage schedules, verify insurance, collect information, and coordinate tests and referrals using our technology platforms, while supporting diverse patients and collaborating with clinical teams to ensure seamless care.