Patient Services & Medical Admin Assistant

CHI Health Clinic; Lincoln (NE); On-site; USD 21,000 - 28,000; Full time

Job summary

CHI Health Clinic in Lincoln, Nebraska seeks a Medical Support Assistant to be the first point of contact, coordinating patient flow, scheduling, registration, and confidential record-keeping to keep the clinic running smoothly and compassionately.

You will handle communications, coordinate referrals, assist with intake duties, collect specimens, and ensure exam rooms are stocked and clean, while maintaining professionalism and empathy in every patient interaction.

Qualifications

• Strong organizational and communication skills are essential.
• Empathy and professionalism in patient interactions.
• Familiarity with medical administrative procedures and software.

Responsibilities

• Manage patient scheduling, registration, and record-keeping with accuracy and confidentiality.
• Handle communications, coordinate referrals, and process billing.
• Assist with intake duties, document visit reasons, obtain vital signs and screen patients.
• Prepare specimens, sterilize instruments, and stock exam rooms for patient visits.
• Escalate non-routine issues timely and appropriately.

Skills

Organizational skills

Communication skills

Attention to detail

Empathy

Education

CNA program

EMR training

CPR certification

Tools

EMR software

Billing systems

Job description

CHI Health Clinic in Lincoln, Nebraska seeks a Medical Support Assistant to be the first point of contact, coordinating patient flow, scheduling, registration, and confidential record-keeping to keep the clinic running smoothly and compassionately.

You will handle communications, coordinate referrals, assist with intake duties, collect specimens, and ensure exam rooms are stocked and clean, while maintaining professionalism and empathy in every patient interaction.