Compassionate Funeral Services Coordinator

sci; Augusta (GA); On-site; USD 33,000 - 44,000; Full time

Job summary

SCI is seeking an organized, personable Administrative Support Specialist to assist Funeral Directors and location managers in Augusta. You will coordinate with families, schedule services, and manage documentation with empathy and confidentiality.

Ideal candidates have strong computer skills, excellent communication, and the ability to multitask in a fast-paced environment. Weekend hours may be required to support services and events.

Qualifications

• High School diploma or equivalent required.
• 2 years of office clerical or customer service experience required.
• Experience in a customer-focused, fast-paced environment preferred.
• Funeral industry experience preferred but not required.

Responsibilities

• Meets regularly with Funeral Director(s) to ensure customer needs are met.
• Frequently communicates with families to coordinate activities.
• Takes first calls and dispatches removal teams.
• Collects vital information, files death certificates and insurance claims.
• Schedules appointments for Funeral Directors.
• Designs and prints memorials; creates, scans, and corrects arrangement documents.
• Orders merchandise, flowers, urns.
• Schedules services including coordinating with churches, cemeteries and staff.
• Assists with setting up funeral/visitation areas and during services.
• Assists with dressing, casketing and preparing the deceased for viewing.
• Transport human remains to the Crematory facility.
• Delivers ashes from Crematory to Funeral Home.
• Assists with removals.
• May be required to ensure company vehicles are clean and fueled.

Skills

Customer service

Communication

Empathy

Multitasking

Confidentiality

Problem solving

Attention to detail

Team player

Proactive

Motivation

Education

High School diploma

Valid driver’s license

Job description

SCI is seeking an organized, personable Administrative Support Specialist to assist Funeral Directors and location managers in Augusta. You will coordinate with families, schedule services, and manage documentation with empathy and confidentiality.

Ideal candidates have strong computer skills, excellent communication, and the ability to multitask in a fast-paced environment. Weekend hours may be required to support services and events.