Compassionate Memorial Operations Assistant

sci; Bothell (WA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company贡献

Job summary

SCI in Bothell, WA is seeking an organized administrative assistant to support funeral home operations. You will prepare death certificates, Veteran's paperwork, and monument placement documents, handle payments and contracts, and coordinate memorial orders with Grounds and Maintenance teams.

The role requires 1–2 years in office clerical or customer service, strong written and verbal communication, and a compassionate, confidential approach.

Qualifications

• High School diploma or equivalent.
• 1-2 years of office clerical or customer service experience.
• Experience working in a customer-focused and fast-paced professional environment.
• Knowledge of office equipment including computers, calculators, copiers, printers, and fax machines.
• MS Office experience preferred.
• Good verbal and written communication skills.
• Strong organizational skills and detail oriented.
• High level of compassion and integrity.
• Ability to maintain confidentiality.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Complete required permits and certificates.
• Prepare and process Veteran's paperwork.
• Prepare marker monument placement paperwork.
• Ensure documentation to support products and services complies with regulations and company rules.
• Prepare and distribute daily schedules, reports, and documents.
• Receive and process payments and contracts.
• Coordinate ordering of memorials and related products and control storage inventory for vaults and markers.
• Order office supplies.
• Oversee processing of installation orders to grounds and maintenance departments.
• Process accounts payable transactions.
• Assist with obituary preparation.
• Assist Location Management, Sales, Family Service Counselors and payroll as needed.
• Act as backup to Receptionist.
• Greets family members and friends.
• Communicate client family's needs promptly and accurately to staff.
• Conveys a sense of concern and empathy with client family members.
• Respond to customer inquiries via telephone, internet and in person.
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians.

Skills

Customer service

Office clerical

MS Office

Communication

Organizational skills

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

SCI in Bothell, WA is seeking an organized administrative assistant to support funeral home operations. You will prepare death certificates, Veteran's paperwork, and monument placement documents, handle payments and contracts, and coordinate memorial orders with Grounds and Maintenance teams.

The role requires 1–2 years in office clerical or customer service, strong written and verbal communication, and a compassionate, confidential approach.