Compassionate Funeral Service Support Specialist

sci; Douglasville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

sci in Douglasville, GA is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will greet families, handle inquiries, assist with services, and help ensure compassionate, professional service during visitations and funerals.

Requirements include a high school diploma or equivalent, prior customer service experience, and a valid driver’s license. Proficiency with MS Office and willingness to learn are preferred.

Qualifications

• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; willingness to learn required.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes of client families; ensures proper care and storage.
• Prepares documents related to services, cremations, maintenance, as directed by management.
• Assists with preparation of remains, dressing and lifting, or operation of crematory as permitted by law.
• Performs office duties such as answering phones, operating fax, computer, multi-line phone system, debit machine, and other equipment.
• Run errands for floral delivery and supplies; assist with visitations, memorial and funeral services as requested.
• Greets and assists client families entering the office; helps accommodate family needs during service or visitation.

Skills

Customer service

Compassion

Communication

Team player

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

sci in Douglasville, GA is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will greet families, handle inquiries, assist with services, and help ensure compassionate, professional service during visitations and funerals.

Requirements include a high school diploma or equivalent, prior customer service experience, and a valid driver’s license. Proficiency with MS Office and willingness to learn are preferred.