Compassionate Funeral Services Associate

NorthStar Memorial Group; North Olmsted (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

EAP

401(k) Retirement Savings Plan

Job summary

Sunset Funeral Home in North Olmsted, OH is seeking a Staff Associate to assist funeral directors with events, maintain the facility, and provide information to families with compassion and professionalism. Your work supports families before, during, and after the loss of a loved one.

You will join a team with strong local and regional support focused on serving client families with dignity and respect in a meaningful environment.

Qualifications

• 1 year of experience in customer service preferred
• Experience handling difficult situation

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Customer service

Job description

Sunset Funeral Home in North Olmsted, OH is seeking a Staff Associate to assist funeral directors with events, maintain the facility, and provide information to families with compassion and professionalism. Your work supports families before, during, and after the loss of a loved one.

You will join a team with strong local and regional support focused on serving client families with dignity and respect in a meaningful environment.