Compassionate Family Support Associate

Newcomer Funeral Service Group; Massillon (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Paquelet Funeral Home in Massillon, OH is seeking a compassionate and dependable Family Support Staff member to assist during visitations, services, and gatherings. You will welcome families, help prepare spaces, and support operations to ensure a respectful, family-ready environment.

The role emphasizes teamwork, strong communication, and a proactive, detail-oriented approach, with a requirement for a high school diploma or GED and a valid driver’s license.

Qualifications

• Compassionate, professional, and dependable team player.
• Enjoy helping people and making a positive impact.
• Strong communication and customer service skills.
• Self-motivated with attention to detail.
• High school diploma or GED preferred.
• Valid driver’s license and driving record meeting company standards.
• Ability to lift, push, pull, and assist with physical duties related to funeral service operations.

Responsibilities

• Assist funeral directors and staff during visitations, funeral services, and memorial gatherings.
• Welcome and guide families and guests throughout the funeral home.
• Help prepare chapels, visitation rooms, vehicles, and service areas.
• Drive company vehicles as needed and assist with transportation-related duties.
• Run business-related errands throughout the Massillon area, including deliveries, supply pickups, and other operational needs.
• Transport flowers, service items, personal belongings, and other materials necessary for services.
• Answer phones, assist visitors, and provide general support to funeral home operations.
• Help maintain a clean, organized, and family-ready facility and grounds.

Skills

Compassionate

Customer service

Strong communication

Dependable team player

Self-motivated

Driver’s license

Education

High school diploma or GED

Job description

Paquelet Funeral Home in Massillon, OH is seeking a compassionate and dependable Family Support Staff member to assist during visitations, services, and gatherings. You will welcome families, help prepare spaces, and support operations to ensure a respectful, family-ready environment.

The role emphasizes teamwork, strong communication, and a proactive, detail-oriented approach, with a requirement for a high school diploma or GED and a valid driver’s license.