Licensed Funeral Director: Pre-Need

NorthStar Memorial Group; Kentucky; On-site; USD 45,000 - 95,000; Full time

Job summary

NorthStar Memorial Group is seeking a licensed Pre-Need Funeral Director for Sunset Memorial Park in N. Olmsted, OH. The role involves guiding families through pre-planning, presenting options, and ensuring accurate contract processing.

Strong customer service and community engagement are essential. The candidate should bring an Ohio license or license from another state, reliable transportation, and the ability to relocate if needed.

Qualifications

• Valid Ohio funeral director license or license from another state.
• Must have reliable transportation and valid driver's license.
• Relocation is available.
• Knowledge of federal, state, and local regulations related to cemetery and funeral industry.

Responsibilities

• Actively builds relationships in the community to educate and guide families in their pre-planning decisions.
• Excels in ability to set an appointment and present pre-planning and product information.
• Provides professional tours of locations within their area.
• Completes paperwork timely and accurately for contract processing.
• Tracks sales activity and ratios to identify strengths and improvement areas.
• Uses CRM to track contacts and ensure professional follow-up.
• Contacts new and existing customers to discuss product/service fit.
• Provides world-class customer service with a positive attitude and willingness to do whatever it takes.

Job description

NorthStar Memorial Group is seeking a dynamic, licensed Pre-Need Funeral Director at Sunset Memorial Park in N. Olmsted, OH. Our sales teams redefine the way families honor their loved ones, through trusted advisory. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales teams are go-getters; we lead the industry with personalized options for families to honor their loved ones.

Responsibilities

• Actively builds relationships in the community to educate and guide families in their pre-planning decisions
• Excels in his/her ability to set an appointment, give a pre-planning guide presentation, and product presentation
• Provides professional park tours of each location within their area
• Completes paperwork timely, neatly, and accurately, including all specific requirements for contract processing
• Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement
• Uses CRM to track all contacts and ensure professional follow-up
• Contacts new and existing customers to discuss how specific products or services can meet their needs
• Provides world-class customer service, a positive attitude, and a willingness to do “Whatever it takes”

Qualifications

• Valid driver’s license and a satisfactory driving record
• Must have reliable transportation
• Current Funeral Director License issued in Ohio/ or Any other State
• Relocation (available)
• Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry.

Salary Range

$45,000-$95,000

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.