Compassionate Funeral Service Support Specialist

Service Corporation International; Dallas (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Service Corporation International is seeking an Operations team member in Dallas, TX to support funeral services and family needs. Responsibilities include arranging and delivering items for services, assisting with preparations of remains, and handling office duties and communications.

Experience in customer service is preferred; MS Office and databases are used for recordkeeping. This role emphasizes compassion, professionalism, and teamwork within the Dignity Memorial family.

Qualifications

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Proficiency with MS Office and databases; willingness to learn.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Assists with accommodation and preparation of remains, including dressing and lifting as allowed by law.
• Performs general office duties and uses multi-line phone system and basic equipment.
• Runs errands for supplies and deliveries; ushers and assists with transportation needs.
• Drives funeral home vehicles for services and family pickups; assists with visitations and memorials.

Skills

Compassion and integrity

Verbal and written communication

Team player

MS Office

Education

High school diploma or equivalent

Tools

Databases

Job description

Service Corporation International is seeking an Operations team member in Dallas, TX to support funeral services and family needs. Responsibilities include arranging and delivering items for services, assisting with preparations of remains, and handling office duties and communications.

Experience in customer service is preferred; MS Office and databases are used for recordkeeping. This role emphasizes compassion, professionalism, and teamwork within the Dignity Memorial family.