Compassionate Funeral Services Associate

Service Corporation International; Rockledge (PA); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International seeks a compassionate Funeral Services Assistant to support funeral operations and front-desk activities. You will assist with setup, prepare documents for services, and provide courteous information to families.

The role involves driving duties, coordinating on-site arrangements, and assisting on visitations while maintaining professionalism and respect for families during services.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or sales preferred.
• Proficient with MS Office and databases; willingness to learn.
• Valid state driver’s license with an acceptable driving record.
• Strong communication and compassionate demeanor.

Responsibilities

• Greet and assist client families entering the office with information.
• Prepare for services by arranging flowers, chairs, caskets, and keepsakes.
• Answer phones, operate multi-line phone system, and manage paperwork.
• Drive funeral home vehicles for services and family transport.
• Assist on services and visitations, including set up and dressing remains.
• Ensure refreshments are available where allowed by law.
• Maintain documents related to services and cremations.

Skills

MS Office

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Service Corporation International seeks a compassionate Funeral Services Assistant to support funeral operations and front-desk activities. You will assist with setup, prepare documents for services, and provide courteous information to families.

The role involves driving duties, coordinating on-site arrangements, and assisting on visitations while maintaining professionalism and respect for families during services.