Compassionate Funeral Home Administrative Specialist

sci; Virginia Beach (VA); On-site; USD 32,000 - 45,000; Full time

Job summary

sci is seeking an Administrative Clerk to provide clerical and customer service support for funeral home and related facilities in Virginia Beach. The role involves greeting families, handling inquiries, processing documents, and coordinating memorial orders with sensitivity and compassion.

Responsibilities include preparing certificates, managing schedules, assisting with obituaries, and supporting management, sales and payroll as needed.

Qualifications

• Education: High School diploma or equivalent.
• Experience: 1-2 years in office clerical or customer service.
• Knowledge: basic office equipment and MS Office proficiency.
• Skills: strong verbal and written communication; organization and confidentiality.

Responsibilities

• Prepare death certificates, cards and related documents.
• Complete permits and certificates as required.
• Process Veteran's paperwork and monument placement paperwork.
• Coordinate memorial orders and inventory for vaults/markers.
• Handle payments and contracts; distribute schedules and reports.
• Assist with obituaries and support staff as needed.
• Greet families and respond to inquiries with empathy and professionalism.
• Maintain confidentiality and professional relationships with external partners.

Skills

Customer service

Clerical duties

MS Office

Communication skills

Education

High School diploma or equivalent

Tools

MS Office (Word/Excel)

Job description

sci is seeking an Administrative Clerk to provide clerical and customer service support for funeral home and related facilities in Virginia Beach. The role involves greeting families, handling inquiries, processing documents, and coordinating memorial orders with sensitivity and compassion.

Responsibilities include preparing certificates, managing schedules, assisting with obituaries, and supporting management, sales and payroll as needed.