Compassionate Funeral Home Administrative Specialist

Foundation Partners Group; Salem (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Foundation Partners Group seeks an Administrative Assistant to provide administrative and clerical support to managers, team members, and client families, including answering phone calls, scheduling, creating and proofing correspondence, and data entry. The role requires a high school diploma and at least three years in a small business office; funeral industry experience is a plus.

Proficiency with Microsoft Word, Excel, PowerPoint and Outlook is expected, along with strong attention to detail

Qualifications

• High school diploma or the equivalent.
• Minimum three years of work experience in a small business office environment; funeral industry experience is a plus.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Able to use and learn multiple software, systems, and other office equipment.
• High attention to detail and accuracy, with excellent follow-up skills.
• Able to establish and maintain effective internal and external work processes.

Responsibilities

• Answer phones and field questions with appropriate phone etiquette.
• Greet families and interact with them, directing inquiries as needed.
• Schedule and coordinate appointments and tasks for managers and teams.
• Create and proof correspondence; perform data entry and document filing.
• Monitor accounts and financials related to receipts, deposits, and receivables.
• Maintain neat and presentable office area and reorder office supplies as needed.
• Participate in weekly updates with supervisors and support monthly/quarterly processes.

Skills

Strong communication

Attention to detail

Customer service

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Website CMS

Job description

Foundation Partners Group seeks an Administrative Assistant to provide administrative and clerical support to managers, team members, and client families, including answering phone calls, scheduling, creating and proofing correspondence, and data entry. The role requires a high school diploma and at least three years in a small business office; funeral industry experience is a plus.

Proficiency with Microsoft Word, Excel, PowerPoint and Outlook is expected, along with strong attention to detail