Compassionate Funeral & Cemetery Sales Professional

Service Corporation International; Palm Heights Colonia (TX); On-site; USD 32,000 - 56,000; Full time

Job summary

Service Corporation International in Pharr, TX is seeking a customer-focused sales associate to support families with cemetery and pre-need services. You will present options, manage leads in Salesforce, and coordinate with funeral and cemetery teams to ensure a seamless experience for clients.

The role requires bilingual Spanish/English, a High School Diploma or GED, and at least 1 year of customer service or direct sales.

Qualifications

• High School Diploma or GED required.
• College coursework at sophomore level preferred.
• 1 year of customer service or direct sales experience preferred.
• Life Insurance License required by state regulatory board.

Responsibilities

• Connect with families to understand needs, culture, and concerns.
• Present services and property options to customers.
• Drive company vehicle to show cemetery plots and niches.
• Enter selections and verify through contracts and signatures.
• Maintain leads in Salesforce.com and follow up on progress.
• Coordinate with funeral and cemetery teams for seamless service.
• Attend visitations and services to address questions and resolve issues.
• Build professional relationships and handle inquiries with compassionate communication.

Skills

Bilingual Spanish-English

Verbal communication

Death-industry mindset

Self-motivation

Cultural sensitivity

Education

High School Diploma or GED

College coursework preferred

Tools

SalesForce CRM

Microsoft Office

Job description

Service Corporation International in Pharr, TX is seeking a customer-focused sales associate to support families with cemetery and pre-need services. You will present options, manage leads in Salesforce, and coordinate with funeral and cemetery teams to ensure a seamless experience for clients.

The role requires bilingual Spanish/English, a High School Diploma or GED, and at least 1 year of customer service or direct sales.